Privacy Policy

Last updated: November 4, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a transaction, or contact us for support. This may include:

  • Personal information (name, email address, phone number)
  • Account credentials and preferences
  • Payment information (processed securely through third-party providers)
  • Communication records when you contact our support team
  • Gaming activity and transaction history

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our gaming services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends and usage
  • Detect, investigate, and prevent fraudulent transactions
  • Comply with legal obligations and enforce our terms

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To protect our rights, property, or safety
  • With trusted service providers who assist in our operations (under strict confidentiality agreements)
  • In connection with a business transfer or acquisition

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Access controls and authentication systems
  • Employee training on data protection

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us:

  • Remember your preferences and settings
  • Analyze how you use our services
  • Provide personalized content and advertisements
  • Improve our platform's functionality

You can control cookie settings through your browser, but disabling cookies may affect the functionality of our services.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate or incomplete data
  • Deletion of your personal information
  • Restriction of processing
  • Data portability
  • Objection to processing
  • Withdrawal of consent

To exercise these rights, please contact us using the information provided in the Contact section.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically for any changes.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

  • Email: privacy@jalwagameworld.com
  • Support: support@jalwagameworld.com
  • Phone: +91-9876543210
  • Address: Jalwa Game World, India